01How long until I get an answer?
The same business day for incidents covered by a maintenance contract, and within one business day for new requests.
TEAM AVAILABLE
Empire Desk · Contact
Talk directly to the engineering team
Write to operations@empirex.tech or call +40 791 367 473. We are available Monday to Friday, 09:00-18:00 EET, and we answer every request within one business day.
- Fast replyOne business day
- ConfidentialityUsed only for your case
- Dedicated expertsAn architect on the project
Send a request
Pick the project type, fill in your contact details and describe the technical context. We return with the next steps and an effort estimate.
How we work
From message to proposal
Every request follows the same flow, so you get a clear and verifiable answer.
- 01
Project type
E-commerce, custom software, integrations, maintenance or automation.
- 02
Context
The objective, your current platform and the constraints we must respect.
- 03
Discussion
We continue by email, by phone or in a scheduled call.
- 04
Proposal
You receive the implementation steps, the effort estimate and the person in charge.
How we handle a request
We review the technical context before proposing a solution, and we say openly when a project falls outside our expertise.
- Emailoperations@, business@, careers@, consulting@ empirex.tech.
- Phone+40 791 367 473 and +40 723 358 059, during business hours.
- OfficeIasomiei 8/4, Dumbraveni, Ilfov, by appointment.
Frequently asked
02Can we meet at your office?
Yes, in Dumbraveni, Ilfov, by appointment. We are equally happy to meet online or by phone.
Next step
Have a project in preparation?
Request a quote and receive a documented estimate, with implementation steps and timelines.