EMPIRE X

CONTRACTUAL FRAMEWORK

Terms & Conditions

Updated: 14 August 2026

1. Definitions

These terms govern the relationship between EMPIRE GLOBAL SOLUTIONS S.R.L. (Tax ID 47484918, Reg. J23/346/2023), the Company, and any natural or legal person accessing the website, Empire Shop, public tools, the client portal or contracting services, the Client. EmpireX, Empire Solutions and Empire Global are commercial identities of the Company. Digital product means modules, themes, licences, files, documentation or other intangible goods delivered electronically. Platform means empirex.tech and the subdomains / portals operated by the Company.

2. Acceptance

By accessing the Platform, creating an account, placing an order, submitting a form (quote, contact, careers, initiative), using Debug Studio / tools or signing an offer, the Client confirms they have read and accept these Terms, the Privacy Policy, Cookie Policy, GDPR notice and Returns Policy, as applicable. If you disagree, do not use the Platform.

3. Services and deliverables

The Company provides, without limitation: custom software / SaaS, enterprise e-commerce, cloud architecture, AI/ML, data analytics, cybersecurity, API integrations, blockchain / Web3, migration & scaling, maintenance & SLA, debug / QA, responsive reporting, consulting, audit, technical mentorship, initiative programmes, partnerships and digital module sales. Specifications, timelines, SLA and pricing are those in the accepted offer, signed contract, pricing page or shop product sheet.

4. Platform coverage

These terms apply to all surfaces operated by the Company, including:

  • public pages (services, solutions, industries, blog, case studies, about, technologies, status, docs, API info);
  • Empire Shop and checkout;
  • Debug Studio, demos and preview / QA tools;
  • get-quote, contact and booking / scheduling forms;
  • client portal (dashboard, contracts, chat, finance, audit);
  • careers, initiative / mentorship and newsletter;
  • any official communication channel (email, phone, in-Platform messaging).
  • CODE X at empirex.tech/play (accounts, Hall, friends, private messages, Signal Pass).

5. Site use

The Platform may only be used for lawful purposes. It is prohibited to:

  • attempt unauthorised access, abusive scraping or service disruption;
  • publish illegal, defamatory content or content infringing third-party rights;
  • use automation that harms Platform availability;
  • circumvent security, licensing, anti-fraud or tool limits;
  • upload malware, harmful URLs or third-party data without rights.

6. Empire Shop

Empire Shop sells digital products (OpenCart, PrestaShop, WordPress modules, themes, tools and related packs). An order is an offer to buy. The contract is formed upon payment confirmation and order / licence confirmation.

Prices are shown on the product page, in EUR unless stated otherwise, with or without VAT per applicable tax rules. Promotions are valid for the communicated period.

  • Free products remain Company property and are granted under a limited licence.
  • Downloads, licence keys and docs are delivered electronically after payment.
  • Platform-version compatibility is stated on the product sheet; the Client must verify technical requirements before purchase.

7. Digital product licences

Licences are personal, non-transferable (unless stated otherwise) and limited to the domain / instance for which they were issued, per the licence type in the order.

  • Redistribution, resale, sublicensing or publishing source code without written consent is forbidden.
  • Nullifying or sharing licence keys may result in licence revocation.
  • Updates and support follow the product sheet or SLA.
  • Free licences remain free, without extended commercial warranty beyond reasonable critical-defect remediation.

Activation details, licence API and technical limits form part of the product documentation.

8. Free tools and Debug Studio

Debug Studio, demos, previews and other free tools are provided “as is”, without continuous-availability warranty. The Company may limit, change or withdraw tools at any time.

  • The Client remains responsible for URLs / content submitted to tools.
  • Outputs (screenshot, video, mockup) are not a security audit or compliance certificate unless delivered under a separate contract.
  • Abuse (spam, excessive load, testing third parties without rights) may lead to access blocking.

9. Quotes, booking and commercial communications

Quote, contact and scheduling forms (call / meeting) are invitations to commercial dialogue. They do not automatically create a contract until written acceptance of an offer or signing of a contract. Meeting slots may be rescheduled or cancelled for technical unavailability or force majeure.

10. Initiative, mentorship and careers

Initiative / mentorship pages and careers flows are separate programmes. Participation may be subject to selection. Materials submitted (CV, portfolio, messages) are processed under the Privacy Policy. No communication on these channels guarantees employment, programme acceptance or business results.

11. Accounts and access

The Client is responsible for credential confidentiality and account activity. The Company may suspend access in case of fraud, non-payment, abuse or security risk.

12. Client portal

The client portal (dashboard, contracts, chat, finance, audit, archive) is an operational channel. Information shown there may update in real time; in case of conflict, the signed contract / invoice prevails. The Client may not share access without consent.

13. Digital delivery

Digital products are delivered via download link, email, client panel or licence-key issuance. Delivery starts when the file / key is made available. The Client must keep download credentials secure.

14. Newsletter, analytics and marketing

Newsletters are sent only with consent (or legitimate interest where lawful), with an unsubscribe option. Analytics / marketing cookies and pixels (e.g. Google, Meta) follow the Cookie Policy. The Company is not responsible for independent policies of third-party ad platforms.

15. AI / ML and automation services

Deliverables that include AI/ML models, automation or algorithmic recommendations are assistance tools. The Client must validate outputs before critical business, legal or medical decisions. The Company does not guarantee absolute accuracy of generative output beyond acceptance criteria in the contract.

16. Third-party platforms and providers

Integrations with OpenCart, PrestaShop, WordPress, eMAG, Stripe, PayPal, cloud providers and other third parties are also governed by their terms. The Company does not control third-party outages, API changes or policies. The Client must hold the licences and rights needed for their stack.

17. Partners, status and uptime

The status page and uptime indicators are operational information, not absolute guarantees. Contractual SLAs prevail. Partner badges (Google, Meta, etc.) reflect publicly communicated affiliations / qualifications and do not create joint liability of those partners for Company services.

18. Intellectual property

For custom projects, after full payment of related invoices, the Client receives rights to the specifically developed code. The Company retains rights to pre-existing libraries, internal tools, methodologies, marketing materials and shop products (granted under licence only).

Trademarks, logos and site materials belong to the Company or its licensors.

19. Payments and invoicing

Shop payments are processed via Stripe and/or PayPal. For projects, payment is by invoice, milestone or recurring. Standard term is 15 calendar days unless otherwise agreed.

  • Late payment may trigger service suspension and penalties of 0.1% per day of delay.
  • Invoices are issued on Client-provided tax data; the Client is responsible for accuracy.
  • Bank / FX fees may be charged by issuing institutions.

20. Parties’ obligations

The Client provides access, data and feedback within reasonable time, typically within 72 hours.

The Company delivers per agreed specifications and informs the Client of relevant technical risks.

  • The Client keeps backups before installing modules on production.
  • The Client complies with third-party platform terms (OpenCart, PrestaShop, WordPress, eMAG, etc.).

21. Confidentiality

The parties keep commercial, technical and financial information confidential during the collaboration and for 5 years after termination, subject to legal exceptions.

22. Warranty and support

For demonstrable critical defects in paid deliverables, a 90-day warranty from delivery applies. Ongoing maintenance requires a separate SLA. Shop module support follows the product sheet.

Warranty excludes unauthorised modifications, hosting incompatibilities, third-party module conflicts or installs on unsupported versions.

23. Limitation of liability

To the extent permitted by law, Company liability for indirect damages, lost profit or business interruption is excluded. Total liability for a shop order is limited to the amount paid for that product. For custom projects, the limit is the amount invoiced in the last 3 months of the relevant contract, unless law provides otherwise. For free tools, liability is excluded to the maximum extent permitted by law.

24. Consumers and ANPC

Natural-person consumers benefit from rights under Romanian consumer law (incl. GEO 34/2014 where applicable). Information and complaints: anpc.ro and SAL reclamatiisal.anpc.ro.

25. Termination

Service contracts end on completion, by agreement or on 30 days’ notice for material non-performance. Shop licences remain valid per issued type, except revocation for serious breaches.

26. Force majeure

Neither party is liable for non-performance caused by force majeure or objective impossibility (major infrastructure incidents, disasters, acts of authorities) for the duration of the event.

27. Amendments

The Company may update these terms. The current version is published on this page. For signed contracts, material changes follow contractual notice clauses.

28. Governing law

Romanian law applies. Disputes are first attempted amicably. Otherwise, Romanian courts have jurisdiction. Legal matters: contact@avocatmariavasii.ro.

29. Company identification

EMPIRE GLOBAL SOLUTIONS S.R.L.
Tax ID: 47484918
Trade Register: J23/346/2023
EUID: ROONRC.J23/346/2023
Registered office: 8/4 Iasomiei St, Dumbraveni, Ilfov County, Romania

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